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Shipping Policy
At D’YATT Cosmetics, we are committed to getting your order to you as quickly and safely as possible. Please review our shipping policy below for detailed information on processing times, delivery timelines, and how to ensure a smooth delivery experience.
1. Order Processing Time
Processing time refers to the time it takes us to prepare your order before it is handed over to the courier for shipping. This varies depending on the type of product ordered.
Standard (Non-Customized) Products
Orders for non-customized products are processed and shipped within 24 hours of confirmed payment.
Customized Products (Wigs)
Customized items, including made-to-order wigs, require additional preparation time to ensure the highest quality craftsmanship. These orders may take 2–5 business days to process before they are shipped.
Please note: processing times may occasionally vary due to order volume or product availability. We appreciate your patience and will always work to prepare your order as efficiently as possible.
2. Delivery Timelines
Once your order has been processed and shipped, delivery times are estimated as follows:
| Destination | Estimated Delivery Time |
|---|---|
| Local Shipping (within Scandic countries) | 2–5 business days |
| International Shipping | Typically 5–7 business days, though in some cases delivery may take up to 14 days, depending on the destination country |
International shipping times may vary based on customs processing, local courier availability, and the destination country’s postal system. While we strive to meet the timelines above, some delays beyond our control may occur.
3. Order Accuracy
To help us deliver your order without delay, please ensure that all personal information provided at checkout is accurate and complete, including:
- Full name
- Complete shipping address (including apartment/unit number, postal code, and city)
- Valid phone number
- Correct country selection
Incorrect or incomplete information may result in shipping delays, additional fees, or non-delivery. D’YATT Hair is not responsible for delays caused by inaccurate information submitted at checkout.
4. Order Summary
| Order Type | Processing Time | Local Delivery | International Delivery |
|---|---|---|---|
| Standard Products | Within 24 hours | 2–5 business days | 5–7 business days (up to 14 days in some cases) |
| Customized Wigs | 2–5 business days | 2–5 business days | 5–7 business days (up to 14 days in some cases) |
5. Questions About Your Order
If you have any questions or concerns about the status of your shipment, please reach out to our team. We’re happy to help track your order and provide updates as needed.
This policy is subject to periodic updates. Please check back for the most current shipping information.